The Michener Institute is a post-secondary educational institution offering courses for applied health sciences. Michener works with health care professionals at many levels to study and advance health care across Ontario.
Following the departure of Michener’s long time CEO, in the wake of questions about market relevance and the demand for programs, Michener faced a challenge from its sole funder, the Ministry of Health and Long Term Care, and from other educational institutions who sought a potential acquisition of the Institute.
In 2013, Santis worked with Michener to develop a strategic review that would inform the pathway toward decisions on the future direction of the organization. Santis first conducted an internal assessment, holding regular meetings with the board, task force, and executive team. Alumni, current students, and faculty were all interviewed to help create a profile of the current offering at Michener.
Santis’ plan included:
– Competitive and industry analysis
– Strategic options analysis
– 360 opportunity assessment with 25 senior leaders
– Opportunity identification, analysis, and board facilitation
– Insight into the implementation and monitoring of the strategic plan
Michener merges theoretical with practical applications, Santis helped the institute to effectively position itself as a leader in both theory and clinical studies.
Santis’ insights into the dynamics of the health system and the MOHLTC, and strong relationships with civil servants helped Michener to secure important conversations with key members of government, and unlocked new opportunities for the organization.
Santis facilitated a session with the board to identify new path and strategic priorities for transition, which included:
– Analysis of partnership opportunities
– Government/funder relations
– Program review and expansion
– CEO skill profile and mandate
“Santis was a very professional team who provided tremendous value for money. They were skilled at assessing organizational capacity and understanding the political landscape.” – Sylvia Schippke