Our Team

Santis is a team of doers, drivers and trusted advisors for the most significant policy shifts in health care over the last decade. Our team provides clear insights, an unmatched network of relationships and years of direct experience implementing the health system changes that matter to our clients.

Melissa

Melissa Andrew

Office Manager

Melissa Andrew

Office Manager

Melissa

Role at Santis

Melissa provides administrative and coordination support, ensuring the Santis office operates effectively and productively.

Experience

Prior to joining Santis, Melissa worked on the administrative team at Xstrata Nickel, where she provided secretarial and logistical support to executives and staff, as well as contributed to the development of human resources hiring processes. Following this role, Melissa accepted an opportunity at Richmond Architects Ltd., where she assumed the role of Office Manager. Melissa provided clerical and bookkeeping support, event coordination, as well as assisted in the development of the company’s human resources policies.

Volunteerism and Education

Melissa obtained an Honours Bachelor of Arts Degree in Psychology from York University, where she completed her thesis on the effects of music and learning processes.

Dan Carbin

Dan Carbin

Principal

Dan Carbin

Principal

Dan Carbin

Role at Santis

Dan co-founded Santis in 2012 after serving in a variety of senior advisory roles in the Ontario government. At Santis, Dan provides strategic advice to boards and executives involved in the Canadian health care sector. His clients include Fortune 500 companies, leading national and provincial health care associations, broader public sector organizations, and a range of health charities.

Experience

During his time at Queen’s Park, Dan served as a senior advisor to the premier, deputy premier and two ministers of health. Dan helped drive forward some of the government’s signature health care initiatives including the Wait Time Strategy, the creation of Local Health Integration Networks (LHINs), primary care reform and physician services negotiations. Dan also worked as a parliamentary researcher in the U.K. for a member of parliament and health critic. His private sector experience includes a stint in the investment banking industry in the United Kingdom, where Dan worked for Goldman Sachs and UBS.

Volunteerism and Education

Dan is past Chair of the Board at St. Jude Community Homes, a provider of supportive housing for people living with mental illness. He has also served on several corporate advisory boards over the past 5 years. Dan has an MSc. with Distinction from the London School of Economics and a BA Hons from McGill University. He lives in Toronto with his wife and four active (and exhausting) young daughters.

What makes our team unique is that we bring together people who care passionately about making our health care system better. That common motivation underpins all that we do – whether we are working on behalf of public sector agencies, health professional associations, or international health care companies.

Hannah Casey

Hannah Casey

Consultant

Hannah Casey

Consultant

Hannah Casey

Role at Santis

Hannah provides communications, social media and graphic design support to the Santis Health team and its clients.

Experience

Prior to joining Santis, Hannah worked as a public relations intern at Corus Entertainment where she supported the Global Television publicity team. In this role, she assisted in internal and external communications, event management and media relations. Following the internship, Hannah joined the Movember Foundation, handling their media monitoring and reporting during the height of the campaign.

Volunteerism and Education

Hannah has a Bachelor of Arts degree in media information and technoculture from Western University, a diploma in radio broadcasting and a public relations postgraduate certificate from Humber College.

Ian Chesney

Ian Chesney

Consultant

Ian Chesney

Consultant

Ian Chesney

Role at Santis

Based in Ottawa, Ian provides strategic support and advice on policy development to provincial and national clients, as well as expertise in government relations, communications, stakeholder engagement and project management.

Experience

Ian brings a wealth of experience in government working for both political offices as well as the civil service. Prior to joining Santis, Ian served as Senior Policy Advisor to former Ontario Ministers of Health, Dr. Eric Hoskins and Dr. Helena Jaczek where he led a number of files related to long-term care, health workforce planning, health profession regulatory affairs and health promotion.

During his time in the Minister’s office Ian developed and implemented key health care policy including Ontario’s Aging with Confidence Strategy for Seniors and the allocation of over 5,000 new long-term care beds, as well as new legislation and regulation to expand the scope of practice of health care professionals. He has extensive knowledge of the complex labour relations and regulatory environment of health care professions, as well as the long-term care sector.

Volunteerism and Education

Ian holds a master’s degree in public service from the University of Waterloo, and a B.A. (Honours) majoring in History from Queen’s University.

Peter Cleary

Senior Consultant, Ottawa Practice Lead

Peter Cleary

Senior Consultant, Ottawa Practice Lead

Role at Santis

Peter spearheads Santis Health’s Ottawa practice, supporting a wide range of federal, provincial and national clients throughout Canada on policy support, advocacy and public affairs.

Experience

Peter joined the firm after serving as Director of Parliamentary Affairs for the Hon. Jane Philpott, Minister of Health in the Government of Canada. During his time on Parliament Hill, Peter maneuvered key initiatives through the legislative process including the government’s landmark assisted dying legislation and the successful negotiation of a 10-year health accord agreement with provinces and territories.

Previously, Peter has held senior roles for both the Dalton McGuinty and Kathleen Wynne governments, as the Chief of Staff to the Minister of Agriculture, Food and Rural Affairs and as Issues Manager for the former Minister of Health, Hon. Deb Matthews. Peter also served in several advisory capacities for the Minister of Community and Social Services.

Peter brings a decade of experience with three different governments to Santis. In just seven years, he rose to Chief of Staff to a Cabinet Minister in the Ontario Government. As a fast-tracked leader, Peter has accomplished national media experience and not-for-profit board experience.

Volunteerism and Education

Peter has past board experience on the Northumberland United Way Board of Directors and extensive political volunteer experience. He also holds a Bachelor of Social Sciences (Honours) degree with a specialization in Political Studies from the University of Ottawa.

Our team of experienced professionals care passionately about making our health care system better.

Keltie Gale

Keltie Gale

Senior Consultant

Keltie Gale

Senior Consultant

Keltie Gale

Role at Santis

Keltie provides stakeholder engagement, research, communications, and project management support to the Santis team and its clients. Along with health system and health policy analysis, Keltie’s recent projects include broad stakeholder consultation through interviews, focus groups and surveys, feasibility assessments for community organizations exploring integration, market access support for pharmaceutical products and medical devices, strategic planning support, and research and writing for papers and background documents.

Experience

Prior to joining Santis, Keltie worked with the operations team at the Ontario Brain Institute, supporting the Industry Relations and the Knowledge Translation and Outreach teams. In addition to managing financial operations for the teams, she was part of the liaison group that built strong relationships with the Ministry of Research and Innovation.

Keltie spent a year at the University of Toronto researching the health of recent immigrants and refugees to Ontario and conducting policy analysis and primary interviews. She holds a Masters of Arts in human geography from Queen’s University having completed her thesis using quantitative and qualitative methods to study the relationships between health and social and material deprivation in the older population in Canada. She has presented her work at conferences in Canada, the United States, Germany, and China.

Volunteerism and Education

Keltie also completed a Bachelor of Science in life sciences and a Bachelor of Arts in global development studies and music from Queen’s University. She is a current member of the Queen’s University Council, an elected group of alumni who form one of three governance bodies for the University.

Jonathan Guss

Senior Advisor

Jonathan Guss

Senior Advisor

Role at Santis

Jonathan brings senior strategic counsel and decades of executive and advisory experience to Santis.

Experience

For seven years, Jonathan served as the CEO of the Ontario Medical Association, gaining significant exposure to all facets of the health care system. Upon his arrival, he worked with the board to initiate and implement a Strategic Plan designed to cover the fundamental issues facing the OMA. Based on the plan, the board implemented a major governance realignment, and a communications and public affairs strategy (implemented by Patrick Nelson), which guided the Association’s approach in two rounds of negotiations. Jonathan was also responsible for the turnaround of the OMA subsidiary, OntarioMD, which placed Electronic Medical Record (EMR) technology in the hands of over 11,000 Ontario physicians.

Prior to his tenure at the OMA, Jonathan ran the Credit Union Central of Ontario for over twelve years, where he envisioned and engineered the merger with BC Central Credit Union to create the pan-Canadian Central1. Prior to that he served as a lawyer and diplomat in the foreign service.

Volunteerism and Education

Jonathan has also served on numerous boards, including the University of Guelph, the Harvard Alumni Association, Credit Union Central of Canada, OntarioMD, the Institute for Quality Management in Healthcare, a trust company and two insurance companies. He was Chair of the University of Guelph’s Health for Life initiative and is chair of Board of the Pine River Institute. Jonathan has a law degree from the University of Toronto and a degree in economics from Harvard University.

Ben King

Ben King

Associate

Ben King

Associate

Ben King

Role at Santis

Ben provides digital health advice and expertise to Santis’ clients, with a particular focus on public policy, strategy, innovation and stakeholder engagement.

Experience

Ben has over a decade of experience within Ontario’s digital health system. In his previous role, as the Manager of Strategy + Innovation with the Ministry of Health’s Digital Health Secretariat, Ben was responsible for the development of the province’s overarching digital health strategy. Ben helped to spearhead digital components of the Ontario Health Team initiative, the establishment of a provincial eConsult service and the creation of innovative virtual care pilots. He also negotiated provincial funding agreements and addressed policy barriers that were limiting the spread and impact of technology across the health system.

In addition to his position as an Associate at Santis, Ben is also an adjunct faculty member with the University of Toronto’s Institute of Health Policy, Management and Evaluation. In this role, Ben serves as an instructor in the Master of Health Informatics program, with a particular focus on digital health policy.

Ben has also co-written and produced a pair of award-winning musicals that were staged at independent theatre festivals in Toronto.

Volunteerism and Education

Ben has a Bachelor of Arts degree from McGill University as well as a Master of Public Administration from Queen’s University.

Pia Lindemann Kristensen

Pia Lindemann Kristensen

Consultant

Pia Lindemann Kristensen

Consultant

Pia Lindemann Kristensen

Role at Santis

Pia provides research and policy analysis, communications, stakeholder engagement and project management support to the Santis team and its clients.

Experience

Pia has strong public policy, analytical and communications skills and a sincere interest in health. She has worked to advance health policy at the grassroots, provincial, national, and multinational levels. Prior to joining Santis, Pia worked at the Danish Embassy in Ottawa where she was responsible for analyzing Canadian health care to inform Danish government policy and to facilitate collaboration between Canada and Denmark. She was also in charge of communications, public diplomacy and finances.

Pia has also worked in Geneva, Switzerland where she analyzed health policies at several United Nations fora and produced background papers, briefing notes, and developed recommendations to the Danish Government.

Volunteerism and Education

Pia holds a master’s degree in Public Health from University of Copenhagen, Denmark and a bachelor’s degree in Sport Science from Aarhus University, Denmark. Pia conducted epidemiological research for her master’s thesis in Kenya, where she studied the relationship between a fish-based diet and risk factors for cardiovascular diseases in two Kenyan populations.

During her time in Ottawa, Pia volunteered as a research assistant at the Ottawa Hospital, where she performed epidemiological research and quality control to improve osteoporosis scans.

Lily Mesh

Lily Mesh

Consultant

Lily Mesh

Consultant

Lily Mesh

Role at Santis

Lily provides communications services, government relations, and stakeholder engagement services to clients and the Santis team.

Experience

Prior to joining Santis, Lily brings several years of experience in communications, policy analysis and stakeholder relations working as a Legislative Assistant to Tim Hudak, the former Leader of the Official Opposition, and Executive Assistant to MP Alex Nuttall. During her time at Queen’s Park, she produced five Private Member’s Bills and federally, she worked on files pertaining to Sports-Related Concussions as well as Industry, Science and Technology.

Lily has worked on countless political campaigns at all levels of government, with positions ranging from communications and strategy to CFO and campaign management. She also brings in marketing and business experience where she regularly launched branding campaigns by creating websites and advertisements, while also performing profit and revenue retention analyses.

Volunteerism and Education

Lily has an Honours Bachelor’s degree from the University of Toronto. She is also currently completing her Canadian Securities Course.

She is a current member of Mental Health Research Canada (MHRC).

We pride ourselves on developing a tailored plan to help you achieve measurable, lasting outcomes.

Anjali Misra

Anjali Misra

Senior Associate

Anjali Misra

Senior Associate

Anjali Misra

Role at Santis

Anjali Misra’s recent projects include current state reviews of primary health care in Thorncliffe Park, Toronto and seniors’ crisis services in the City of Toronto, economic impact analysis of investments in Ontario’s biotech innovation sector, and evidence-based analyses of gaps and opportunities in Ontario’s primary eye care system.

Experience

For over 10 years Anjali has held progressively senior positions in health services research and health care policy settings. She has focused on evaluation and the use of analytics to inform health care plans and resource allocation decisions. Anjali seeks to improve the quality, effectiveness and sustainability of programs and services.

Anjali was the Manager of Performance Management at the Association of Ontario Health Centres from 2009 to 2011. There she provided strategic guidance and technical expertise at the provincial level to augment Ontario’s Community Health Centres performance management and quality improvement capabilities. She represented community-based primary health care on various pan-Canadian and provincial advisory groups including the Canadian Institute of Health Information Pan-Canadian Primary Care Indicators Advisory Group, MOHLTC’s Primary Healthcare Planning Group on Quality, and the LHIN Collaborative MSAA Performance Indicators Strategic and Technical Working Groups.

As a Senior Epidemiologist at the Institute for Clinical Evaluative Sciences, Anjali worked closely with biostatisticians, clinicians and scientists, assessed best practices, and studied national/provincial data holdings to develop a variety of metrics to evaluate health system performance. Her findings were published in QMonitor, Health Quality Ontario’s annual public report on the performance on the health care system.

Volunteerism and Education

Anjali has trained in evaluation design for complex health interventions and has a yellow belt in lean sigma. She has a Masters of Science in Health Policy, Planning and Finance from the London School of Hygiene and Tropical Medicine and the London School of Economics. When Anjali is not crunching numbers or leading key informant interviews, she is playing with arts and crafts and scouting new vegetarian recipes. She lives in Toronto with her partner and two energetic kids.

Patrick Nelson

Patrick Nelson

Principal

Patrick Nelson

Principal

Patrick Nelson

Role at Santis

At Santis, Patrick helps health care organizations adapt to the changing health care environment, influence government policy and improve their engagement with members and stakeholders. Patrick has expertise in strategic communications, government relations, public affairs and board governance.

Experience

Prior to joining Santis, Patrick served as the Executive Director of Public and Corporate Affairs at the Ontario Medical Association (OMA), the voice of the province’s 34,000 physicians. Over almost ten years, he led the OMA through several strategic communications campaigns, a comprehensive governance review, as well as a major rebranding of the organization. Under his tenure, member satisfaction with the OMA doubled to a record high and, over the course of a five-month advocacy campaign, the profession witnessed a remarkable 12 per cent increase in public trust.

Patrick also worked in senior communications roles in the Ontario government, as an aide to Ontario’s Minister of Health and as Director of Communications to the Minister of the Environment and to the Minister of Education.

Volunteerism and Education

Patrick volunteers his time as a member of the Board of Directors and Co-Chair of the Client Services Advisory Committee at ALS Canada. He also served for six years on the Board of Trustees at the Hincks-Dellcrest Centre, the largest children’s mental health treatment facility in Toronto. During that time, Hincks-Dellcrest presented him with an Award of Appreciation for his work in receiving additional funding from government to support mental health services for kids. Since 2014, Patrick has also served as the Executive Director of the Canadian Association of Physician Assistants.

Veronica Said

Consultant

Veronica Said

Consultant

Role at Santis

Veronica provides research and policy analysis, communications, stakeholder engagement and project management support to the Santis team and its clients.

Experience

Veronica has extensive skills and experience in research and policy analysis, and stakeholder outreach and management. Prior to joining the Santis team, Veronica worked as a policy advisor in the Deputy Minister’s Office at the Ministry of Tourism, Culture and Sport. During her time at the Ministry, Veronica led a diverse range of policy files and provided recommendations to senior management related to the Ministry’s priorities and stakeholder issues.

Veronica also worked on multiple teams at United Way Greater Toronto. At United Way, Veronica assisted in scoping and developing new initiatives for future investments, supported the organizational strategic planning and implementation of the strategic plan, as well as worked with key partners to advance the organization’s research and public policy agenda.

Volunteerism and Education

Veronica holds an M.A. in political studies, and a B.A. (Honours) majoring in political studies with a minor in global development studies from Queen’s University. Veronica has also completed the research analyst postgraduate certificate at Humber College.

Veronica volunteers for a number of community and international development organizations, providing research, strategic planning and grant review support.

Macrina Smart

Macrina Smart

Public Affairs Coordinator

Macrina Smart

Public Affairs Coordinator

Macrina Smart

Role at Santis

Macrina provides communications, social media, research, and project management support to the Santis team and its clients.

Experience

Prior to joining Santis, Macrina worked as a policy advisor for ServiceOntario in the Ministry of Government and Consumer Services. During her time at the Ministry, Macrina worked directly with stakeholders and partners to improve vital events service delivery. As an advisor, Macrina also led several Indigenous files providing support to the Ministry’s commitment to Truth and Reconciliation.

Macrina also brings experience in health systems change having worked as a Research Analyst with the World Health Innovation Network (WIN). During her time at WIN, Macrina assisted in developing supply-chain management tools aimed at decreasing medical error in hospitals across Canada. Her research was also focused on analyzing innovation procurement models; exploring barriers to value-based purchasing in Ontario’s health sector.

Volunteerism and Education

Macrina holds a master’s in Public Policy and an Hon. Bachelor of Arts with a major in Media Studies and minors in Writing and Rhetoric, and Semiotics and Communication Theory from the University of Toronto.

Ross Wallace

Ross Wallace

Principal

Ross Wallace

Principal

Ross Wallace

Role at Santis

Joining Santis in 2014, Ross brings more than 15 years of experience in public affairs, corporate strategy and journalism. In his role, Ross helps companies and organizations working at the intersection of healthcare, life sciences and innovation overcome strategy and policy challenges.

Experience

Most recently Ross was the Director of Government Affairs and Corporate Responsibility at AstraZeneca Canada (AZC), one of Canada’s leading innovative pharmaceutical companies. Ross was responsible for all public policy and government relations. He led a national team of colleagues and directly supported three CEOs in their government engagement and stakeholder outreach efforts.

Prior to joining AZC, Ross spent nearly four years as the Director of Strategic Partnerships at the MaRS Discovery District, the innovation incubator and urban science park in downtown Toronto. One of the organization’s first full-time employees, Ross built strong ties with all three orders of government, developed a global network of commercialization collaborators and launched the organization’s social innovation initiative.

Ross’ experience includes work for the Institute for Competitiveness and Prosperity at the University of Toronto and “Corporate Knights” magazine, Canada’s leading voice for corporate social responsibility. He also spent five years working in Washington, DC – first at the Embassy of Canada and then at the G7 Group, a political and economic forecasting company.

Volunteerism and Education

Beyond his work at Santis, Ross advises the Institute for Health System Solutions and Virtual Care at Women’s College Hospital on public policy, strategy and stakeholder relations.

Our team has extensive experience across the entire Canadian health system: as leaders within the public system and as executives in associations.