Generative AI is rapidly reshaping the landscape of Canadian health care, presenting both unprecedented opportunities and critical regulatory challenges. In this episode of From the Burgundy Chairs, Santis Health’s Digital Health Practice Lead, Ben King, is joined by Will Falk, an Executive-in-Residence at the Rotman School of Management and a Policy Fellow at the Canadian Standards Association Public Policy Group.  

Together, they unpack the core themes of Will’s recent report, “A Complement, Not a Substitute: Generative AI’s role in Canadian Healthcare in 2026.” The discussion explores the urgent need for health systems to adopt AI, evaluates the unique strengths and weaknesses of current AI tools, and outlines how policymakers can continue to foster innovation in Canada without compromising patient safety.

Listen in for a unique perspective on one of Canada’s biggest digital health priorities and explore the complex requirements of integrating AI into our health ecosystem. 

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William Falk, Executive-in-Residence, Rotman School of Management (U of T)

Will Falk has spent over 25 years as a strategist and advisor in New York and Toronto, advising top academic centres, governments, and innovative companies in healthcare. Currently he is an Executive-in-Residence at the Rotman School of Management at the University of Toronto, a Senior Fellow at the CD Howe Institute and a Policy Fellow at the CSA Public Policy Group.

Mr. Falk is interested in the impacts of technological change on health systems and their governance and payment mechanisms. He works with several innovative enterprises on digital health and software development including as an Innovation Fellow at Women’s College Hospital Institute for Health System Solutions and Virtual Care. He has been a Board Director or Advisor for more than a dozen enterprises including local and national charities, startups, health systems and publicly listed companies. Will received his B.Sc. from the University of Toronto (Trinity College) and an M.P.P.M. from Yale University’s School of Management where he was later a Visiting Research Fellow.