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Strategizing a Path Forward: Nurses and Nurse Practitioners of British Columbia


The Nurses and Nurse Practitioners of British Columbia (NNPBC) is a professional health association representing the four nursing designations in B.C. – Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Nurse Practitioners (NPs), and Registered Psychiatric Nurses (RPNs). It acts on behalf of the nursing profession to advance the profession and influence health and social policy.

NNPBC engaged Santis during a period of significant organizational change; the association was in the process of introducing a new CEO and several new Board members. As a future-focused organization, NNPBC was determined to embark on this new chapter in the most thoughtful and effective manner, grounding their future work and collaboration in best practices.

What Santis Did

In the initial phase of our collaboration with NNPBC, Santis engaged in consultations with the senior leadership team and the Board chair. These early discussions served as a foundation for our collaboration and granted us insights into the association’s current state and its future organizational priorities. This early planning work was critical in helping us design a session tailored to meeting the association’s specific needs and goals.

The Santis team facilitated an engaging session with the senior leadership team and the Board of Directors, focusing on three key areas:

  • Exploring the principles of effective governance and highlighting the key characteristics of high-performing boards;
  • Delving into the foundations of strategic thinking and its profound impact on organizational success; and
  • Identifying pivotal opportunities for NNPBC within the B.C. health system.

The session was designed to include a combination of traditional presentations, group discussions and an engaging team-building exercise.

Following the session, Santis developed an outcomes report that summarized the key discussion points and provided clear recommendations for next steps. These recommendations are intended to support the association on its path to continued success.


The CEO and Board members reported leaving the session equipped with the right tools to cultivate a high-performing relationship between the Board and senior leadership team. This included both a better understanding of what it takes to drive and track strategic impact for overall organizational and system success, and feeling empowered to leverage existing and future opportunities in B.C.’s health system.